Buy Now Cart (0)
Return to The Globe and Mail
The Globe and Mail Auction Help For Users
New User FAQ's
I am new to The Globe and Mail Auction. Where do I start?
What are the system requirements needed to use The Globe and Mail Auction?
Why do I need to register with The Globe and Mail Auction?
What does it cost to register?
Do I need a credit card to register?
Do I have to buy anything after I register?
Can I register under more than one account?
Can I update my registration information?
Are there User Terms and Conditions that I need to agree to before using The Globe and Mail Auction?
How do I bid on an item I am interested in?
Is there a charge to place bids?
Do I need to use a credit card to bid?
Can I ask Globe Auction a question before I place a bid?
What is an Open Auction?
What is a Dutch Auction?
What is a Fixed Price Sale?
What is Smart Bid?
What is a "maximum bid" amount?
Protected Maximum Bid Amounts
Lowest Successful Price
Can I increase my maximum bid after I've placed a bid?
Can I bid by phone?
I placed a bid. Why isn't it showing up?
I keep bidding on an item and then it says I have been outbid. Why?
I have confirmed my bid, but it tells me it is invalid. Why?
Can I retract a confirmed bid?
Where can I monitor my bidding activity?
How do I find out if an auction has ended?
What do I do if I win an auction?